Privacy Policy

1. Introduction

CoreTech Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital services, including web development, app development, and analytics offerings.

2. Information We Collect

We collect various types of data depending on how you interact with us, including:

• Personal Identifiable Information (PII): Full name, email, phone number, address, company name.
• Technical Data: IP address, browser type, device model, operating system, and access times.
• Project Data: Any content, requirements, or assets you provide for project scoping or delivery.
• Financial Data: Limited payment data such as transaction IDs, payment status (we do not store credit card details).

3. How We Use Your Information

Your information is used for the following purposes:

• To respond to inquiries or contact requests
• To deliver project services or ongoing technical support
• To send important service-related or legal communications
• To send occasional promotional content or newsletters (only if consented)
• To improve the functionality and security of our website
• To comply with regulatory and legal obligations

4. Legal Bases for Processing

We process your data under the following legal bases, depending on your jurisdiction:

• Your explicit consent
• Fulfillment of a contract or pre-contractual request
• Our legitimate business interests
• Compliance with a legal obligation

5. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools (like Google Analytics) to enhance your browsing experience and measure website performance. You may disable cookies through your browser settings, but this may limit some website functionality.

6. Third-Party Integrations & Tools

We may use or recommend third-party tools (e.g., hosting, CMS platforms, payment providers). Your interaction with those tools is subject to their own privacy policies. We are not responsible for how third parties process your data.

7. Marketing Communications

If you opt in, we may send you promotional emails or service announcements. You can unsubscribe at any time using the link in the email or by contacting us directly.

8. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

• Internal team members on a need-to-know basis
• Service providers for hosting, analytics, communication, and project management
• Law enforcement or government agencies when required by applicable law
• Third parties with your explicit permission

9. Data Retention

We retain your data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will remove your personal data where legally permissible.

10. Children's Privacy

Our website and services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from minors. If we learn that we’ve collected data from a child without parental consent, we will delete it promptly.

11. Data Security

We use industry-standard encryption, secure storage, and access controls to protect your data. While we strive to protect your information, no method of transmission over the internet or method of storage is 100% secure.

12. Data Breach Notification

In the event of a data breach that compromises your personal data, we will notify you and relevant authorities within 72 hours, where legally required, and take immediate corrective measures.

13. Your Data Rights

You may exercise the following rights regarding your data, depending on your location:

• Right to access and obtain a copy of your data
• Right to rectify inaccurate or incomplete data
• Right to request deletion (“Right to be Forgotten”)
• Right to object to or restrict processing
• Right to data portability (where applicable)
• Right to withdraw consent
• Right to file a complaint with a data protection authority

14. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any data.

15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date. Your continued use of the website constitutes your acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: support@coretechsolutions.com
Phone: +92-XXX-XXXXXXX
Address: Lahore, Punjab, Pakistan
Website: coretechsolutions.com